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Cancelation, Damages and Returns

After the order is submitted it begins to process and you cannot make any online changes to the order. To change or cancel your order prior to shipment, you must contact a Customer Service representative. Please note that most orders process quickly and can enter the shipping process within a few hours. If your order has already entered the shipping process, it cannot be changed or canceled.

All orders cancelled after 48 hours are subject to a $50 administration fee, whether or not your order has shipped.  

If the order has shipped, the buyer will also be responsible for actual return shipping charges and 30% restocking fee. If you received free shipping on your order, we will deduct our outbound costs from your refund. Refunds will only be issued to the original credit card that was used when placing the order.